How to do an “RMA Reverse”
This type gets used only AFTER a return or a replace has been processed. The RMA reverse would allow for the reversal of the return or the replace.
First, let’s look at the original purchase order and it’s RMA Return line that was created.
Go to the RMA that was erroneously performed and change the “Type” to “Reverse”.
Click “Process the RMA”
This screen will appear:
Now, let’s look at the original purchase order
The RMA has been reversed. Quantity on hand has been incremented.