How to Perform a “Replacement From Order” RMA
“Replacement From Order” is used when you want Ascent to create a SEPARATE purchase order for the replacement quantity.
First, go to the purchase order line for which you want to perform the “Replacement From Order” RMA
Select the desired line and click “Create RMA”
You may change the “”Quantity” field, select an appropriate “Reason RMA Line”, and change the”Type” to “Replacement From Order”, then click “Save”
To continue on, click “Process RMA Lines”
The above screen is then displayed. Notice that no line items display. You must go to the purchase order display to view the NEW purchase order and NEW purchase order line that has been created. In order to find out what the new purchase order number is, click “Back To Case”
The newly created purchase order number, called ”Replacement Purchse Order” is displayed. Click on that new purchase order number.
You can now see that a NEW purchase order and line were created for the quantity in question.